We at Bhawani Kitchen Equipments respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, store, and safeguard your data.
1. Information We Collect
- Personal Details: Name, email address, phone number, billing and shipping addresses.
- Payment Information: Credit/debit card details, UPI, net banking (processed securely via third-party payment gateways).
- Website Usage Data: IP address, browser type, device information, and browsing patterns via cookies.
- Communication Data: Emails, messages, and queries you send to us.
2. How We Use Your Information
- To process and deliver orders accurately.
- To provide customer support and respond to inquiries.
- To improve our website, products, and services.
- To send order updates, promotional offers, newsletters, and surveys.
- To comply with legal obligations and regulatory requirements.
3. Data Security
- We use SSL encryption and secure payment gateways to protect sensitive information.
- Payment details are not stored on our servers.
- We regularly monitor systems for unauthorized access, data breaches, or vulnerabilities.
4. Sharing of Information
- We do not sell or trade personal information to third parties.
- Information may be shared with:
- Logistics partners (to deliver products).
- Payment gateways (to process transactions).
- Legal authorities (if required by law).
5. Your Rights
- You can request access, correction, or deletion of your personal data.
- You can opt-out of promotional communications at any time.
- For privacy-related concerns, please contact us at [insert email/contact form].